Pista

Community rules

The trust contract that makes Pista work — read before posting.

Pista is a neighbourhood mutual-aid platform. These rules protect pet owners, finders and neighbours. By posting, you accept them.

What you can post

  • Alerts for lost, found or sighted pets, with a photo, approximate location and factual description.
  • Volunteer pet-sitting requests and profiles, in line with the mutual-aid charter.
  • Accurate, dated sightings on ongoing alerts.

What is forbidden

  • Any money request: ransom, "transport fees", deposits — returning a pet is always free and in person.
  • Fake alerts, public contact details (phone, email, exact address) and identity impersonation.
  • Hateful, defamatory, commercial content or anything unrelated to neighbourhood pet mutual aid.
  • Spam and repeated posting of the same content.

How moderation works

  • Every piece of content can be reported with the "Report" button. Three reports from distinct users automatically hide the content pending review.
  • The moderation team decides: content restored, permanently hidden, or account suspended in case of repeat offence or scam.
  • Sitter profiles are reviewed by a human before going public.
  • If an animal is in immediate danger, also contact the pound, city hall or municipal police.

Privacy and data

  • Positions are shown approximately; your exact home address is never published.
  • Phone and email stay private: conversations go through internal messaging.
  • You can export or delete your data anytime from "My account".

See content that breaks these rules? Use the "Report" button on every listing, sighting and message.

Post an alert